One Platform
Built On
Expertise
With more than 30 years of experience in the Lloyd’s, London and international markets, PoloWorks brings deep, proven expertise in managing complex insurance operations.
PoloWorks, part of the Marco Capital Group, is a single integrated insurance platform. We bring together specialist services and operating capability across the full insurance lifecycle.
Built differently
We're not just a service provider
PoloWorks brings together regulated platforms and specialist capability across the insurance lifecycle, creating a single operating environment for establishing, running and scaling complex insurance businesses.
We're built & run by insurance operators
Our teams are drawn from across Lloyd’s and the London Market, ensuring practical expertise grounded in real-world operations.
We're aligned to the full lifecycle
From launch through to scale, change and exit, PoloWorks provides consistent capability and infrastructure across each stage.
Supporting businesses through growth and change
We support insurance businesses through growth, restructuring and new market entry, maintaining continuity and control across changing environments.
Operating as part of your core business
PoloWorks embeds directly into underwriting, finance, governance and operational functions, providing capability without disruption or handover.
Disciplined, operational delivery
Experienced specialists, structured processes and technology-enabled workflows ensure accuracy, transparency and control across complex insurance operations.
Clients don’t just engage PoloWorks for individual services. They plug into an operating environment designed to run complex insurance businesses.
Quote from: Paul Andrews
CEO PoloWorks
Meet the team
Paul Andrews
CEO, PoloWorks and PMA
With a focus on both underwriting and operational management, Paul has extensive knowledge and experience of both the Lloyd’s and non-Lloyd’s markets. In recent years he ran London Market Consultancy firm Beachwood which supported their Insurer Client base across a diverse range of projects which include Underwriting Control framework design and support, operational transformation and DUA management and strategic support.
Paul was part of the management team that went through the first Syndicate turn-key at Lloyd’s (Syndicate 1955), which eventually became Barbican Managing Agency, where he was Operations Director. Paul was also the founder and COO of Castel Underwriting Agencies. Castel was the first turn-key MGA operation which used both third-party and aligned capacity from its parent Barbican (Syndicate 1955) to launch specialty underwriting cells. Prior to Barbican Paul was a Senior Manager at QBE European Operations, overseeing underwriting performance.
Richard Lawson
CEO, PCIS
With over 37 years of insurance industry experience – most recently at Pro Global as Group Head of Claims, and prior roles including COO, CEO UK & Germany and Head of Client Engagement and Consulting – Richard has a successful track record of developing corporate strategies, creating and re-engineering significant operational functions whilst ensuring risk, regulatory and governance procedures, processes and requirements remain aligned.
Richard’s experience encompasses Accounting, Claims, Reinsurance, Strategic Change Management, Business Development, Consultancy, Operations and customer engagement.
Jenny Hummerston
New Business Director, PMA
Jenny has over 35 years’ experience in the Lloyd’s Insurance Market, including ten years underwriting before moving to roles relating to underwriting management and operations. Jenny has extensive experience and technical knowledge of new syndicate applications, underwriting, claims, reinsurance, underwriting systems and management information.
Jenny has worked at PMA since 2015, including over 5 years as Director of Underwriting (DoU). She has recently relinquished her DoU role to focus more exclusively on new business opportunities and syndicate onboarding.
Mark Elliott
CEO, PIM and PoloPartners
Mark brings over 20 years of insurance experience, having held diverse roles spanning from Underwriting to New Business, and eventually to leading rated reinsurance companies. With a comprehensive understanding across multiple industry sectors, Mark’s previous experience includes serving as Client Service Director at Artex Risk Solutions, Chief Underwriting Officer for a leading ILS fund vehicle, and Global Director of ILS at Aon.
At present, Mark serves as CEO of Marco Re, a respected legacy reinsurance carrier, and heads both Polo Insurance Managers, offering bespoke captive, ILS, and commercial insurance management solutions and PoloPartners, providing tech-enabled, end to end, insurance management services. Based in Guernsey and equipped with ACII qualifications, Mark excels in crafting tailored strategies and supporting clients through every phase of their business ventures.
Paul Wooldridge
COO, PoloWorks
Paul is a senior client relationship and operations director with a proven track record of operational delivery and transformational change within a number of operational areas.
Paul has extensive knowledge across both the London Market insurance and reinsurance sectors and has managed high profile operational areas delivering pre and post placement services including claims. Previously, Paul held various senior operational and management roles within Marsh and Guy Carpenter before joining Polo in 2005.
Gareth Nokes
CFO, PoloWorks
Gareth Nokes, CFO, is a Fellow Chartered Certified Accountant who trained with Deloitte UK before moving to the Insurance Practice of Deloitte Bermuda in 2002. He brings over 20 years of industry experience, both in active P&C underwriting and the legacy sectors. Gareth was Chief Financial Officer, Bermuda and the Global Head of Finance for Aspen (Re)Insurance Group from 2016 to 2020. Prior to this he was the Chief Financial Officer for Torus Insurance Group.
Gareth worked for Enstar Group for over 10 years from 2006, initially as European CFO before relocating to Bermuda in 2012 to become Senior Vice President, Group Finance. After returning to the UK in 2020, Gareth became the Chief Executive Officer of a UK registered sport-for-development Charity Bhubesi Pride Foundation.
Phil Smith
MD, PMA
Phil has over 35 years insurance experience in both the Lloyd’s and London market including extensive experience in third party management, schemes of arrangement and prudential regulation.
Starting his career with a small insurance broker in 1983, Phil moved into the management of third-party run-off companies. He then joined the Prudential Regulation Authority as an insurance supervisor in 2012 before joining Lloyd’s of London in 2014 where he worked as an oversight manager. Phil has taken new syndicate start-ups through the approval process at Lloyd’s and has a complete understanding of Lloyd’s requirements and capital assessments. He joined Polo Managing Agency in September 2019.
Supporting complex insurance businesses with clarity and control
If you are establishing, scaling or managing an insurance business, PoloWorks can support you. Speak to our team to start the conversation.
