Polo Managing
Agency

A unique, full-service turnkey managing agent within the Lloyd’s of London market, providing comprehensive third-party syndicate management solutions.

Supporting clients along the entire lifecycle from initial concept through to full market operation, PMA enables ‘plug & play’ access to Lloyd’s via full Syndicate structures, Captive syndicates or Syndicate-in-a-Box (SIAB). Part of the PoloWorks platform, PMA combines broad and deep-rooted market expertise with integrated operational and technological capabilities.

What we do

We streamline entry into the Lloyd’s market, ensuring alignment with Lloyd’s principles based oversight regime.

We provide an end-to-end service spanning key disciplines such as underwriting governance, risk and compliance, finance, claims, reinsurance, and operational infrastructure.

We take the responsibility for the complexity of running a Lloyd’s platform, allowing clients to focus on commercial priorities.

What makes PMA unique?

PMA is the only fully integrated, turnkey managing agency within Lloyd’s of London.

We employ a performance-based fee structure which links to specific, agreed outcomes rather than premium volume.

Our deep, multi-domain expertise, supports clients from initial launch to full independence.

Our service model is designed to adapt to the unique strategic priorities set by the client.

Our services

PMA builds a bespoke service offering for clients using the following frameworks:

Underwriting Profitability & Governance

Governance of activities procedures, portfolio & DUA (Delegated Underwriting Authority) management and pricing oversight.

Catastrophe Exposures

(Nat-cat/non-cat) framework includes appetites & policy, MI & reporting, and a link to capital modelling, as required.

Outwards Reinsurance

Strategy and appetite, counterparty policy and approvals, and MI & reporting.

Claims Management

Claims authorities and protocols, life cycle & service level management, and DCA (Delegated Claims Authority) approval and oversight.

Delegated Authority

Delegated authority framework and customer conduct risk framework which includes customer appetite, service level and complaints oversight.

Governance, risk management & reporting

Governance structure for the managing agency and managed syndicate. PoloWorks implements a risk management framework with associated appetites and reporting.