With unparalleled expertise, we cater to both live and run-off clients, ensuring seamless and efficient processing. Our dedicated teams, comprised of specialists, are adept at managing high volumes of interfaced messages, meeting demanding service levels, including processing electronic messages within 24 hours of receipt. We are responsive, nimble and experienced, with a superior operating model aligned to the success of our clients.
Our Premium and Claims Transaction services include:
USM and SCM processing
Expert handling of USM (Underwriting and Service Model) and SCM (Service Company Model) processing, including investigation and correction of invalid messages.
LORS messages review and authorisation
Thorough review and authorisation of Letters of Reassurance (Lloyd’s Outward Reinsurance System) messages in strict adherence to contract terms.
London Market broker documentation
Comprehensive review and processing of London Market broker documentation and attorney reports, ensuring accuracy and compliance.
Quality data control
Stringent quality control of data entry to meet individual client’s service levels, ensuring precision and reliability in all transactions.
Catastrophe coding and large claims analysis
Specialised catastrophe coding and in-depth analysis of large claims, ensuring comprehensive understanding and effective handling.
Case reserve review
Detailed review of case reserves to ensure accurate and up-to-date information, vital for informed decision-making.