The PoloWorks Delegated Authority Practice understands the challenges that insurers face in the delegated authority market. The regulatory, technological and governance requirements are everchanging, and delegated authority experts are often under resourced and working with poor quality data.
The Delegated Authority Practice has knowledge, expertise and experience with managing Coverholders and DCAs, as well as setting up and supporting the operations of new MGAs. We can help our clients to navigate the ever-changing regulatory landscape and manage the significant growth of the delegated authority market.
The Delegated Authority Practice works with each and every client to ensure optimal delivery across our range of end-to-end delegated authority services.
Key Services we offer include:
- Delegated Authority & Claims Management: due diligence and audit resourcing
- Bordereaux Management: retrieval, entry, validation, mapping, queries, analysis
- Outsourced tasks including credit checks, sanctions, contract certainty
- Short term secondments including claims adjusting, peer reviews & technical referrals
Review and Quality Assurance
- Supporting internal audit teams & annual plans
- Internal & third-party gap analysis
- Coverholder & DCA audit including pre-inception & run off audits
- Technical claims reviews and regular file sampling for underwriting and claims
- Cyber security reviews
Consulting
- MGA start-up & wrap around support
- Cyber resilience support and advisory
- Control Framework Review: design and implementation of policies and procedures
- Supporting new processes and systems
- Analytics, data & dashboard review and management
Key features of our service
- A team of market experts dedicated to mapping your processes and needs to provide the right support, and for the right length of time
- Focus on understanding and enhancing the data, not just processing it, providing a comprehensive insight into each binding authority
- Effectively planning resources while keeping control of your budget
- Access to additional subject matter experts within PoloWorks, and cross team collaboration, ensuring agile and targeted services.