PoloWorks | Confidence in Every Stage of Your Underwriting Operations

Confidence in Every Stage of Your Underwriting Operations

Onshore expertise delivering compliance, clarity, and control.

PoloWorks is a leading Lloyd’s and London Market insurance services business employing 375+ insurance specialists across the City of London, Cheltenham and Guernsey offices.

Today, 40% of Lloyd’s and London Market operators choose PoloWorks as their partner

One partner. Complete Underwriting support.

Wherever you are in your journey we can help:

PBQA (Contract Certainty)

Pre-bind checks completed within 24 hours (2 hours for urgent cases)
Fully aligned to Lloyd’s and London Market standards
Delivers contract certainty without slowing business momentum
Reduces operational risk and ensures audit-ready outputs

Risk Capture & Messaging

Multi-class risk data capture, including complex portfolios (e.g. Offshore Energy)
Accurate extraction and coding from all document types
Transforms submissions into structured, decision-ready insights
Improves compliance and reporting integrity across portfolios

Exposure Management

End-to-end support, from data cleansing to portfolio roll-ups
CAT modelling and loss estimation delivered with speed and accuracy
Regulator-ready reports to support oversight and compliance
Clear insights to help protect portfolios and enable confident decisions

Data Quality Audits

Independent validation of third-party and system data
Early detection of errors before they escalate
Safeguards compliance, accuracy, and reporting reliability
Strengthens operational performance and reduces rework

5* rated service and would highly recommend to anyone in the Market.
Ascot Group

Trusted To Deliver Strategic Value

No two businesses face the same challenges. PoloWorks aligns to your strategic priorities, delivering onshore expertise that strengthens compliance and reduces operational risk.

When one global insurer faced persistent data quality issues in their risk capture process, PoloWorks developed a structured QA solution that transformed performance:

– 99.95% error agreement rate through rigorous validation

– Sustained improvements in data integrity and efficiency

– Collaboration with third parties to upskill teams and prevent recurring mistakes

– Seamless integration as an extension of the client’s own team

Beyond the numbers, PoloWorks’ expertise in risk capture helped the client refine internal processes, driving sustained improvements in data integrity. By supporting the skill development of their third-party provider, we improved long-term efficiency, reduced recurring mistakes, and enhanced data quality.

Whether providing ongoing QA support, or a full-service transition, we ensure our clients have the right data at the right time

To read our full QA solution case study, click the button below.

PoloWorks QA solution

The Onshore Advantage

Close. Accountable. Always aligned.

With PoloWorks, you gain:

Direct accountability from onshore teams in London, Cheltenham, and Guernsey
Market alignment with Lloyd’s and the London Market
Faster oversight and regulator-ready outputs
Scalability and flexibility to adapt as your business grows

PoloWorks brings you the best of both worlds: the reassurance of an accountable, local partner, and the scalability to grow as you do.

Skilled Teams, Proven Across Decades

With 375+ specialists based across Cheltenham, London, and Guernsey, PoloWorks combines deep market knowledge with onshore delivery. Backed by over 30 years of experience in insurance operations, we provide our clients with the confidence that every output is accurate, compliant, and strategically aligned.

PCIS has provided a robust service which has for good reason been part of our business model for a number of years and is unlikely to change due to the quality of service.
Navada Global

Discover the Full Scope of Our Expertise