PoloWorks has appointed Becky Swann as Head of PCIS Syndicate Business Operations.

Becky joins from Arch Insurance, where she spent nearly six years, most recently as Head of Underwriting Operations. Prior to that, she managed the integration of Barbican following its acquisition by Arch in 2019, having been part of the Barbican Group Operations management team.

With over a decade of experience across underwriting, integration, quality assurance and service delivery in the London Market, Becky is a highly respected senior leader known for driving transformation and developing high-performing teams.

In her new role, Becky will lead PoloWorks’ syndicate business operations, with responsibility for the design, delivery, and ongoing management of PCIS services to syndicates. She will also work closely with Polo Managing Agency to support syndicate clients across the full operational lifecycle.

“Becky brings deep experience of London Market operations, a proven track record in integration and transformation, and strong leadership qualities. Her appointment underlines our commitment to strengthening our syndicate business operations and ensuring our clients benefit from best-in-class support as they grow.” — Richard Lawson, CEO, Polo Commercial Insurance Services