Support That Keeps Underwriting Teams Moving
Onshore specialists easing workloads, improving accuracy, and reducing strain.
PoloWorks is a leading Lloyd’s and London Market insurance services business employing 375+ insurance specialists across the City of London, Cheltenham and Guernsey offices.
Today, 40% of Lloyd’s and London Market operators choose PoloWorks as their partner
One partner. Complete Underwriting support.
Wherever you are in your journey we can help:
PBQA (Contract Certainty)
- Pre-bind checks completed within 24 hours (2 hours for urgent cases)
- Keeps submissions moving without creating bottlenecks
- Ensures contract certainty and reduces rework for your team
- Compliance built in, so underwriters can focus on clients and decisions
Risk Capture & Messaging
- Multi-class risk data capture, including complex portfolios (e.g. Offshore Energy)
- Extraction and coding handled by onshore specialists
- Reliable, structured data that saves time and avoids corrections
- Cleaner reporting and less pressure on underwriting teams
Exposure Management
- Flexible support during deadlines and CAT events
- Data cleansing, CAT modelling, and roll-ups handled onshore
- Quick, accurate outputs when workloads peak
- Reliable insights that keep teams in control
Data Quality Audits
- Independent validation of third-party and system data
- Early detection of errors before they escalate
- Safeguards compliance, accuracy, and reporting reliability
- Strengthens operational performance and reduces rework
5* rated service and would highly recommend to anyone in the Market.
Ascot Group
Trusted To Deliver Where Teams Need It Most
No two teams face the same challenges. PoloWorks adapts to your priorities, providing flexible, onshore support that integrates seamlessly into your operations.
When one global insurer faced persistent data quality issues in their risk capture process, PoloWorks developed a structured QA solution that transformed performance:
– 99.95% error agreement rate through rigorous validation
– Sustained improvements in data integrity and efficiency
– Collaboration with third parties to upskill teams and prevent recurring mistakes
– Seamless integration as an extension of the client’s own team
The result? Fewer bottlenecks, more accurate outputs, and smoother day-to-day operations.
Whether providing ongoing QA support, or a full-service transition, we ensure our clients have the right data at the right time
To read our full QA solution case study, click the button below.
The Onshore Advantage
Close. Dependable. Always aligned.
With PoloWorks, you gain:
A seamless extension of their team, based in the UK
Market-aligned processes built for compliance and accuracy
Faster turnaround times and less rework
Scalable support when workloads peak
We combine the strength of a trusted, onshore partner with the flexibility to adapt quickly as your team’s priorities change.
Skilled Teams, Proven Across Decades
PoloWorks employs 375+ insurance specialists across Cheltenham, London, and Guernsey, working alongside underwriting teams every day. With over 30 years of insurance operations experience, we are trusted to deliver results at pace and scale.
PCIS has provided a robust service which has for good reason been part of our business model for a number of years and is unlikely to change due to the quality of service.
Navada Global
Discover the Full Scope of Our Expertise
Explore our Underwriting Services brochure for a closer look at how we deliver accuracy, compliance, and confidence.
PoloWorks, Ready To Scale With You
PoloWorks is the trusted partner that adapts as your business grows.
Let’s explore how we can support your next stage of growth.
Connect on LinkedIn…
Tony Smith
Senior Operations Manager,
PCIS
Alex Costigane
Operations Manager,
PCIS
Jen Moss
Operations Manager,
PCIS
Patricia Bennett
Operations Manager,
PCIS
Claire Ellmore
Operations Manager,
PCIS