We understand that cash flow is crucial. We also understand the complexities of settlement due dates, premium warranties, and centralised settlements. Our service goes beyond the conventional, focusing on monitoring, managing, and chasing cash effectively, allowing underwriters and brokers to concentrate on generating premium rather than chasing it.
Our Premium Credit Control service includes:
Age Analysis and Statement Issuance
Thorough analysis of premium debt post-settlement due date and issuance of detailed statements to brokers.
Collaboration and Query Resolution
Collaborative engagement with brokers, managing chase activities and resolving queries promptly.
Cash Allocation and Prevention
Investigation of unallocated cash, raising queries with client teams, brokers, and DXC when needed to enable allocation and prevent recurrence in subsequent payments.
Document Management
Chasing missing documents and facilitating their processing, ensuring seamless transactions.
Legal Issuances
Issuance of Letters Before Action (LBAs) and Notices of Cancellation (NOCs) in accordance with Client guidelines and with the consent of Underwriters.
Detailed Monthly Reporting
Provision of comprehensive monthly reports detailing progress, highlighting issues, and escalating matters when necessary.